Collaborate - (US) Single Session Server Taken Out of Service

Incident Report for Class Technologies Inc

Resolved

Wednesday, June 18, 2025, 1:04 PM EDT (Eastern Daylight Time) UTC/GMT -4 hours: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server (ltra-us-prod-saturn-i-00115606bf5d4fb18). Any users still experiencing issues should refresh their browser to reconnect to the session. For more information, visit: https://support.class.com/s/article/Collaborate-Single-Session-Server-Taken-Out-of-Service

Posted Jun 18, 2025 - 13:20 EDT

This incident affected: Collaborate (Collaborate (US)).