Class Technologies Inc
All Systems Operational
Class for Zoom Operational
90 days ago
99.94 % uptime
Today
Class US Operational
90 days ago
99.94 % uptime
Today
Class Canada Operational
90 days ago
99.94 % uptime
Today
Class South America Operational
90 days ago
99.94 % uptime
Today
Class Europe Operational
90 days ago
99.94 % uptime
Today
Class Middle East Operational
90 days ago
99.94 % uptime
Today
Class Asia Pacific Operational
90 days ago
99.94 % uptime
Today
Class for Teams Operational
90 days ago
99.96 % uptime
Today
Class for Teams US Operational
90 days ago
99.94 % uptime
Today
Class for Teams Canada Operational
90 days ago
100.0 % uptime
Today
Class for Teams Europe Operational
90 days ago
99.94 % uptime
Today
Class for Teams Middle East Operational
90 days ago
100.0 % uptime
Today
Class for Teams Asia Pacific Operational
90 days ago
99.94 % uptime
Today
Collaborate Operational
90 days ago
100.0 % uptime
Today
Collaborate (US) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Canada) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Europe) Operational
90 days ago
100.0 % uptime
Today
Class Support Portal Operational
90 days ago
100.0 % uptime
Today
Class Trust Center Operational
90 days ago
100.0 % uptime
Today
Class Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 13:00 EDT
Scheduled - We will be making improvements to our Support Portal to enhance your experience. During this time, you may notice some changes to the user interface and temporary performance issues, particularly around the search functionality on the site.

Maintenance Window:
Date: May 17, 2024
Time: 1:00 PM - 3:00 PM EDT

We appreciate your understanding and patience as we work to bring you a better support experience.

May 17, 11:58 EDT
May 16, 2024
Resolved - Thursday, May 16, 2024, 12:00 PM (Irish Standard Time) UTC/GMT +1 The Finnish phone number for teleconference access to Collaborate is currently unavailable. Our operations team is actively working with the telephone provider to resolve this issue as swiftly as possible.

In the meantime, users can still connect to Collaborate audio using their device's audio capabilities only.

We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide updates as soon as more information becomes available.

May 16, 07:07 EDT
Completed - The scheduled maintenance has been completed.
May 16, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:00 EDT
Scheduled - The Collaborate v24.08 release will be deployed to the US region (https://us.bbcollab.com), hosted in AWS (US - Virginia): us-east-1.

Start Time:
Thursday, May 16, 2024, 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

End Time:
Thursday, May 16, 2024, 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/collaborate?language=en_US&articlenumber=kA0PE0000000NUT0A2&callchild=true&isload=true

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes

May 1, 14:01 EDT
Completed - The scheduled maintenance has been completed.
May 16, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:00 EDT
Scheduled - The Collaborate v24.08 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1.

Start Time:
Thursday, May 16, 2024, 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

End Time:
Thursday, May 16, 2024, 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/collaborate?language=en_US&articlenumber=kA0PE0000000NUT0A2&callchild=true&isload=true

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes

May 1, 14:02 EDT
May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 19:00 EDT
Scheduled - The Collaborate v24.08 release will be deployed to the Europe region (https://eu.bbcollab.com), hosted in AWS (Ireland): eu-west-1.

Start Time:
Thursday, May 16, 2024, 12:00 Midnight IST (Irish Standard Time) UTC/GMT +1 hour

End Time:
Thursday, May 16, 2024, 4:00 AM IST (Irish Standard Time) UTC/GMT +1 hour

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/collaborate?language=en_US&articlenumber=kA0PE0000000NUT0A2&callchild=true&isload=true

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes

May 1, 14:06 EDT
Resolved - Thursday, May 16, 2024, 10:24 AM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on two session servers (ultra-au-prod-saturn-i-09a5a72b2034c6cf6, ultra-au-prod-saturn-i-0b895857465c59999). Any users that are still experiencing issues should refresh their browser to reconnect to the session. For more information visit: https://support.class.com/s/article/Collaborate-Single-Session-Server-Taken-Out-of-Servic
May 15, 21:46 EDT
Completed - The scheduled maintenance has been completed.
May 15, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 11:00 EDT
Scheduled - The Collaborate v24.08 release will be deployed to the Asia Pacific region (https://au.bbcollab.com), hosted in AWS (Asia Pacific - Sydney): ap-southeast-2.

Start Time:
Thursday, May 16, 2024, 1:00 AM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours

End Time:
Thursday, May 16, 2024, 5:00 AM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/collaborate?language=en_US&articlenumber=kA0PE0000000NUT0A2&callchild=true&isload=true

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes

May 1, 14:04 EDT
May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024
Resolved - We are happy to report that our solution has successfully resolved the problem.
May 6, 16:36 EDT
Monitoring - We're pleased to announce that we have deployed a fix that addresses the recent issues some users experienced. We believe this should resolve the problem. We will continue to monitor the situation closely to ensure everything is working smoothly.
May 6, 15:12 EDT
Identified - We are aware that some users may be experiencing intermittent issues with joining Class from the web. If you encounter any problems mentioning a minimum SDK version or CZ:745 errors, please try refreshing your page as a temporary workaround. Our team is actively working with Zoom on a permanent fix, and we appreciate your patience and understanding. We'll keep you updated on our progress.
May 6, 12:00 EDT
May 5, 2024

No incidents reported.