Completed -
The scheduled maintenance has been completed.
Mar 13, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 02:00 EDT
Scheduled -
The Collaborate v26.04 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1.
Start Time: Friday, March 13, 2026, 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours
End Time: Friday, March 13, 2026, 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours
Completed -
The scheduled maintenance has been completed.
Mar 11, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:00 EDT
Scheduled -
The Collaborate v26.04 release will be deployed to the Asia Pacific region (https://au.bbcollab.com), hosted in AWS (Asia Pacific - Sydney): ap-southeast-2.
Start Time: Thursday, March 12, 2026, 1:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours
End Time: Thursday, March 12, 2026, 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours
Resolved -
Tuesday, March 10, 2026, 6:35 PM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server (ultra-au-prod-saturn-i-06f7a8edf6732fe3d). Any users still experiencing issues should refresh their browser to reconnect to the session. For more information, visit: https://support.class.com/s/article/Collaborate-Single-Session-Server-Taken-Out-of-Service
Mar 10, 09:52 EDT
Completed -
The scheduled maintenance has been completed.
Mar 4, 20:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 19:00 EST
Scheduled -
Due to ongoing events in the Middle East, Class will be performing unplanned maintenance to support increased demand for online classes in the Collaborate Europe region (https://eu.bbcollab.com), hosted in AWS (Ireland): eu-west-1.
Start Time: Thursday, March 5, 2026, 12:00 Midnight GMT
End Time: Thursday, March 5, 2026, 1:00 AM GMT
Collaborate customers will experience intermittent availability during the maintenance window.
Mar 4, 09:26 EST