Collaborate (US) Impacting Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 2026 - 02:01 EDT
Scheduled - The Collaborate v26.16 release will be deployed to the US region (https://us.bbcollab.com), hosted in AWS (US - Virginia): us-east-1.

Start Time:
Thursday, September 10, 2026, 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

End Time:
Thursday, September 10, 2026, 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/article/Class-Collaborate-Version-26-16-Release

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes
Sep 10, 2026 02:00-06:00 EDT
Collaborate (CA) Impacting Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 2026 - 02:00 EDT
Scheduled - The Collaborate v26.16 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1.

Start Time:
Thursday, September 10, 2026, 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

End Time:
Thursday, September 10, 2026, 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/article/Class-Collaborate-Version-26-16-Release

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes
Sep 10, 2026 02:00-06:00 EDT
Uptime over the past 90 days. View historical uptime.
Class for Zoom Operational
90 days ago
99.99 % uptime
Today
Class US Operational
90 days ago
99.99 % uptime
Today
Class Canada Operational
90 days ago
100.0 % uptime
Today
Class South America Operational
90 days ago
100.0 % uptime
Today
Class Europe Operational
90 days ago
100.0 % uptime
Today
Class Middle East Operational
90 days ago
100.0 % uptime
Today
Class Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Class for Teams Operational
90 days ago
99.99 % uptime
Today
Class for Teams US Operational
90 days ago
99.99 % uptime
Today
Class for Teams Canada Operational
90 days ago
100.0 % uptime
Today
Class for Teams South America Operational
90 days ago
100.0 % uptime
Today
Class for Teams Europe Operational
90 days ago
100.0 % uptime
Today
Class for Teams Middle East Operational
90 days ago
100.0 % uptime
Today
Class for Teams Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Collaborate Under Maintenance
90 days ago
100.0 % uptime
Today
Collaborate (US) Under Maintenance
90 days ago
100.0 % uptime
Today
Collaborate (Canada) Under Maintenance
90 days ago
100.0 % uptime
Today
Collaborate (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Europe) Operational
90 days ago
100.0 % uptime
Today
Class Support Portal Operational
90 days ago
100.0 % uptime
Today
Class Trust Center Operational
90 days ago
100.0 % uptime
Today
Class Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 10, 2026

Unresolved incidents: Collaborate (US) Impacting Maintenance, Collaborate (CA) Impacting Maintenance.

Sep 9, 2026

Collaborate (EU) Impacting Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 19:00 EDT
Scheduled - The Collaborate v26.16 release will be deployed to the Europe region (https://eu.bbcollab.com), hosted in AWS (Ireland): eu-west-1.

Start Time:
Thursday, September 10, 2026, 12:00 Midnight IST (Irish Standard Time) UTC/GMT +1

End Time:
Thursday, September 10, 2026, 4:00 AM IST (Irish Standard Time) UTC/GMT +1

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/article/Class-Collaborate-Version-26-16-Release

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes
Aug 28, 19:12 EDT
Collaborate (Asia Pacific) Impacting Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 11:00 EDT
Scheduled - The Collaborate v26.16 release will be deployed to the Asia Pacific region (https://au.bbcollab.com), hosted in AWS (Asia Pacific - Sydney): ap-southeast-2.

Start Time:
Thursday, September 10, 2026, 1:00 AM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours

End Time:
Thursday, September 10, 2026, 5:00 AM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/article/Class-Collaborate-Version-26-16-Release

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes
Aug 28, 19:11 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Collaborate - (EU) Single Session Server Taken Out of Service
Resolved - Wednesday, September 2, 2026, 6:10 P.M. IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server (ultra-eu-prod-saturn-i-0703a3764b033a9e8). Any users still experiencing issues should refresh their browser to reconnect to the session. For more information, visit: https://support.class.com/s/article/Collaborate-Single-Session-Server-Taken-Out-of-Service
Sep 2, 13:20 EDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

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