Resolved -
Monday, March 23, 2026, 6:58 PM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server (ultra-au-prod-saturn-i-09e2efcbc546dd47d). Any users still experiencing issues should refresh their browser to reconnect to the session. For more information, visit: https://support.class.com/s/article/Collaborate-Single-Session-Server-Taken-Out-of-Service
Mar 23, 03:58 EDT
Completed -
The scheduled maintenance has been completed.
Mar 13, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 02:00 EDT
Scheduled -
The Collaborate v26.04 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1.
Start Time: Friday, March 13, 2026, 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours
End Time: Friday, March 13, 2026, 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours