Collaborate - (EU) Single Session Server Taken Out of Service

Incident Report for Class Technologies Inc

Resolved

Wednesday, July 15, 2026, 6:49 AM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server (ultra-eu-prod-saturn-i-0fd14e8e545bd2e86). Any users still experiencing issues should refresh their browser to reconnect to the session. For more information, visit: https://support.class.com/s/article/Collaborate-Single-Session-Server-Taken-Out-of-Service

Posted Jul 15, 2026 - 02:32 EDT

This incident affected: Collaborate (Collaborate (Europe)).