Errors Joining Classes on Single Class Pod

Incident Report for Class Technologies Inc

Resolved

At approximately 9:10 PM EDT, the issue was resolved. The service continues to operate as expected. Class engineers will continue to closely monitor the systems.

Posted May 26, 2026 - 21:57 EDT

Identified

At approximately 8:10 PM EDT on Tuesday, May 26, 2026, a subset of users in a single pod in the Class hosted environment started experiencing issues joining classes. The Class Engineering team is engaged and actively investigating.

Posted May 26, 2026 - 21:21 EDT

This incident affected: Class for Zoom (Class South America) and Class for Teams (Class for Teams South America).