Collaborate (EU) - Intermittent join issues

Incident Report for Class Technologies Inc

Resolved

Friday, January 30, 2026, 1:30 PM UTC/GMT - A small subset of Collaborate users may have temporarily experienced issues joining sessions due to an AWS CloudFront distribution issue. The issue was resolved, and service continues to operate as expected. Class engineers will continue to closely monitor the systems.

Posted Jan 30, 2026 - 09:59 EST

This incident affected: Collaborate (Collaborate (Europe)).