Collaborate - (US) Single Session Server Taken Out of Service

Incident Report for Class Technologies Inc

Resolved

Wednesday, November 12, 2025, 10:55 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server (ultra-us-prod-saturn-i-088f3143039a49bc7). Any users still experiencing issues should refresh their browser to reconnect to the session. For more information, visit: https://support.class.com/s/article/Collaborate-Single-Session-Server-Taken-Out-of-Service

Posted Nov 12, 2025 - 11:03 EST

This incident affected: Collaborate (Collaborate (US)).