Resolved -
Microsoft has resolved the service disruption. Class services are fully operational.
Oct 29, 20:33 EDT
Update -
We are continuing to monitor for any further issues.
Oct 29, 19:45 EDT
Update -
We are continuing to monitor for any further issues.
Oct 29, 19:02 EDT
Update -
Our automated tests show that the system has recovered. We are continuing to monitor for any further issues.
Oct 29, 18:01 EDT
Update -
We are continuing to monitor for any further issues.
Oct 29, 16:58 EDT
Update -
We are continuing to monitor for any further issues.
Oct 29, 15:33 EDT
Monitoring -
Microsoft has identified the root cause of the outage, and Azure services are starting to recover. More details can be found here: https://azure.status.microsoft/en-us/status.
Class users should now be able to access Class for Teams sessions. Our Engineering team will continue to monitor Class services.
Oct 29, 14:30 EDT
Update -
We are continuing to work closely with our service provider to resolve the issue. We will provide more information when it is available. More details on the potential issue can be found here: https://azure.status.microsoft/en-us/status.
Oct 29, 13:55 EDT
Identified -
An upstream provider of our Class for Teams product has identified a potential critical issue affecting users' ability to join Class for Teams sessions. Class is actively engaged in troubleshooting, and will provide more information when it is available. More details on the potential issue can be found here: https://azure.status.microsoft/en-us/status.
Oct 29, 12:55 EDT
Investigating -
Class for Teams users are currently unable to join sessions. We have identified an issue with one of our upstream providers and are working closely with them on root cause analysis. We will continue to provide updates as more details become available.
Oct 29, 12:26 EDT